Skin care advisor (Russian & Chinese Speakers) – Niche brands, Beauty

Al-Tayer Group

Job Purpose

To deliver excellent customer service through: Identifying customer needs, offering advice and demonstrating suitable products; building relationships with key customers and ensuring store standards are maintained in order to achieve sales targets and cultivate customer loyalty.

Job Requirements

Education/Certification and Continued Education

• High School Level

Years of Experience

• 1 to 2 years retail sales or customer service experience preferable in skin care

Essential Roles and Responsibilities

Functional Roles and Responsibilities
  • Meet and exceed sales targets set by the Line Manager.
  • Identify and fulfill our customers’ needs and thus provide quality advice and exceptional service.
  • Grooming and conduct should reflect the brand image of luxury and prestige, in adherence with the company’s policy.
  • As per the standards set out in the Beauty Room training and manual ; provide beauty treatments to customers, maintain the beauty room standards and ensure it is ready for use at all times
  • Merchandise products as per guidelines, ensuring accurate stock rotation.
  • Maintain housekeeping and hygiene standards, including window displays and cleaning of shelves.
  • Check stock levels daily and recommend orders to the Line Manager to replenish and maintain optimum stock levels.
  • Ensure all applicable administration is completed accurately and on time, including customer database cards.
  • Comply with all company policies and procedures.
  • Seek opportunities to increase sales, for example, link selling.
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